August 10, 2022 Mzansi-Vacancies Matric Jobs, Retail Jobs

Retail Jobs in South Africa – Retail Store Assistant – Blue Crane Ridge

Job Details

Industry	Wholesale & Retail Trade
Minimum Experience	Entry level
Job category	FMCG, Retail, Wholesale and Supply Chain
Contract term	Permanent
Salary	R7500

Location: Johannesburg, South Africa

Date of Closing: 02 September 2022

Dis-Chem Pharmacies’ Blue Crane Ridge store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirement

Essential:

Grade 12 / Matric
Proof of COVID-19 Vaccination Certificate
Basic computer skills (Word, Excel and Outlook). SAP.
Retail experience

Job Specification

Manage and report all customer complements and complaints to management.
Establish a professional relationship with customers.
Ensure all customer stock queries are dealt with and resolved.
Maintain effective external communication with customers when they require feedback.
Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
Adhere to the customer turnover per hour rate as per company benchmark.
Manage the shorts and overs at the point of sale, including the floats.
Manage refund and return transactions.
Ensure that back shopping and returned goods are handled correctly.
Verify and review deliveries and invoices for total accuracy.
Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
Manage and control high risk stock
Prepare the run reconciliation on a daily basis.
Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
Maintain effective liaison between relevant parties.
Maintain effective document control including but not limited to float, petty cash, cash on hand.